On the average, a brand new laptop is believed to have a life expectancy of around four to five years. A brand new laptop that is bought from a licensed seller is packaged with a replacement warranty usually for six months and a service warranty until after one year purchase. This means that if a customer bought a laptop and it malfunctions within the first six months of owning it, he can demand a replacement for the laptop or his money back. When a customer experiences laptop failure in the first year of owning it but more than six months has lapsed, he can acquire service repair for it without any charges. This is a requirement that all legal sellers must comply and a right for customers to practice. This kind of arrangement has been made to protect customers from purchasing Faulty Laptops without benefiting from the laptop’s worth.
Within the occurrence of having the laptop repaired, it should not be a hassle for the owner. The store who sold the laptop must repair it quickly and efficiently as agreed in the service warranty.
Though laptops are little more expensive than desktops, more people are buying them because of the advantages they offer over desktops such as portability, energy efficiency and easy connectivity. When buying a laptop, be sure that you are familiar with your rights as a customer especially for this costly purchase.